Network Consulting Engineer Vacancy at Cisco Careers

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Requisition #: R898436
Location: SINGAPORE.SINGAPORE.SINGAPORE
Job Title: Network Consulting Engineer
Region: ASIA PAC
Area of Interest: Cisco Services (Formerly Customer Advocacy)
Level of Experience: Experienced - Non Manager
Flexible Work Option: No
Job Description: Optical Practice Consulting Engineer

Job Responsibilities:
Responsible for the delivery of Plan, Design and Implementation Services for Cisco customers in the Asia Pacific region.
Business Development support for the Services Sales organization.

Education/Experience requirement:
Requires BSCS or BSEE or equivalent plus 10+ years of related experience.
Experience in design, project management, customer support, and customer relationship management.

Supervision:
Reports to Practice Manager
Ability to work unsupervised while maintaining focus on project timelines and on time delivery of services to Cisco customers. Work as part of a project team to deliver high quality services focusing on high customer satisfaction. Highly self motivated.

Collaboration skills:
Ability to collaborate with project managers, service delivery management and Cisco executives on a regular basis. Lead team collaboration extending beyond work group.

Communication Skills:
Excellent and demonstrable written and verbal communication, interpersonal and presentation skills. Produces and shares intellectual property in the most productive manner for various audiences, customers, and industry forums. Key involvement in function and cross-functional teams to resolve major customer issues.

Leadership Skills:
Identify and work through issues with customers, managers, and peers.
Influence the serviceability of products and services.

Problem Solving:
Understands the complex dependencies and issues, develops, executes and monitors action plans to address problems. Works with other escalation groups and engineering groups to understand and position customer solutions.
Understands and manages group dynamics.

Typically requires:

• Degree or Engineering qualification equivalent as well as 10+ years experience in Telco Network Engineering or Telco Support and Deployment environments.
• Extensive experience in the Design and Deployment of Optical Technologies such as SDH &, DWDM.
• Expert level troubleshooting in Optical DWDM network environments.
• Large-scale Telco network design skills.
• Basic fundamental knowledge of IP internetworking: (e.g. CCNA level routing & switching preferred, but not mandatory)
• Must possess strong technical account management skills.
• Fundamental knowledge of network management, network availability and capacity planning.
• Must have excellent interpersonal skills for relationship building across multiple Cultures

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