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Requisition #: S893797
Location: BELGIUM.BRUXELLES-BRUSSEL.BRUSSELS
Job Title: Datacenter Support Engineer
Region: EUROPEAN MARKETS
Area of Interest: Cisco Services (Formerly Customer Advocacy)
Level of Experience: Experienced - Non Manager
Flexible Work Option: No
Job Description: It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are. People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience.
Cisco seeks a Customer Support Engineer to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies. In this role, you will gain insight on the detailed functionality of Cisco products and partner with all distributed elements of the service chain. The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology.
Provide second line phone/email/fax consultation to independently debug complex product problems.Provide systems/product training.Acts as a focal point for large account network problem resolution.Acts as a technical expert.Provides support on a world-wide basis.
Typically requires BS in a technical field (CS/EE preferred)or equivalent plus 2-5 years related experience. CCIE desired.
Receives minimal supervision. Receives no instruction on routine work and general instruction on new assignments. Ability to analyze, use and configure small to medium networks. Proven crisis management skills. Typically reports to Mgr, Technical Support. Typically interfaces with lower level CSE's, VARs, OEMs end-users internal engineering departments. Impact is major. Works on problems of diverse scope where analysis requires evaluation of identifiable factors.Applies known solutions to solve problems.
Target technology: Storage Area Networks (SAN) and Datacenter technologies
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Cisco For More Information about Cisco jobs and apply Cisco careers online visit : Cisco Careers or Cisco Website
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